Terms and Conditions
The websites operated under the name CARSON (referred to hereafter as “we”, “us”, or “our”) are operated by CARSON Ltd. Throughout the site, the terms “we”, “us” and “our” refer to CARSON Ltd. CARSON Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Privacy Policy
Your submission of personal information through the store is governed by our [Privacy Policy].
Return Policy
All orders placed through this website are subject to return or exchange only according to our [Return Policy].
Payment Terms
All orders must be paid in full prior to shipment. We will only process and ship your order once full payment has been received.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
Transmissions over various networks; and
Changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
Modifications to Services and Prices
Product prices are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time without notice. We are not liable for any modification, price change, suspension or discontinuance of the Service.
Products or Services
We strive to display our products as accurately as possible. However, depending on your screen, images and colors may not appear exactly as they do in reality.
We reserve the right to:
Limit the sales of our products or Services to any person, geographic region or jurisdiction;
Limit the quantities of any products or services;
Modify or discontinue any product at any time without notice.
All product descriptions and pricing are subject to change at any time without notice.
Medical Disclaimer
Any medical or health-related information on this site is provided for informational purposes only. It is not intended to substitute professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before making health decisions.
CARSON Ltd. is not liable for any damage or injury resulting from your reliance on the medical information provided.
Custom Fees
We are not responsible for any customs duties, VAT, or additional taxes applied by your local government. You are considered the importer and are solely responsible for any such fees. If a parcel is returned to us due to unpaid customs, only 70% of the product value (excluding shipping) will be refunded. If a returned parcel is lost, we cannot provide any refund.
Undeliverable Packages
If your package is undeliverable due to an incorrect shipping address provided by you, CARSON is not liable for any resulting loss. If the parcel is returned to us, we will refund the order value minus the actual shipping costs we incurred.
Parcel Pickup
In some countries, the post office may require pickup at a specific location. You are responsible for collecting your parcel. Rejected or unclaimed parcels are not eligible for refunds.
Accuracy of Billing and Account Information
We reserve the right to refuse any order. You agree to provide current, accurate information including contact, billing, and shipping details so we can process your order properly.
Optional Tools
We may offer access to third-party tools which we do not control. You use these tools entirely at your own risk, and we accept no liability related to their use.
Third Party Links
Some content or products on our site may include links to third-party websites. We are not responsible for evaluating or warranting the content or accuracy of these websites and we accept no liability for their content or services.
User Comments, Feedback and Other Submissions
By submitting comments or content to us (whether requested or not), you grant us unrestricted rights to use, modify, and distribute such content without obligation to keep it confidential or compensate you.
You are responsible for your content and agree not to post anything illegal, harmful, or infringing on others’ rights.
Errors, Inaccuracies, and Omissions
Occasionally, information on our site may contain typographical errors or inaccuracies. We reserve the right to correct these errors at any time without prior notice, even after an order has been placed.
Prohibited Uses
You may not use the site or its content:
For any unlawful purpose;
To solicit unlawful acts;
To violate laws or regulations;
To infringe on intellectual property;
To harass, abuse, or discriminate;
To transmit malicious code;
To spam or phish;
To interfere with site security.
We reserve the right to terminate your use of the Service for violating any prohibited use.
Disclaimer of Warranties; Limitation of Liability
Your use of the service is at your own risk. All products and services are provided “as is” without any warranties or conditions, express or implied.
CARSON Ltd. and its affiliates are not liable for any loss or damages of any kind related to the use of our products or services, including but not limited to lost profits, data, or consequential damages.
Some jurisdictions do not allow exclusion of liability for certain damages. In such cases, our liability is limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless CARSON Ltd. and its affiliates, partners, officers, and employees from any claim or demand, including reasonable legal fees, arising from your violation of these Terms or applicable laws.
Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full effect.
Termination
You may terminate these Terms at any time by ceasing use of our site.
We may terminate or suspend access to the Service at any time without notice if we believe you have violated any part of these Terms.
Entire Agreement
These Terms, along with any policies posted by us, constitute the entire agreement between you and CARSON Ltd. regarding use of the Service.
Governing Law
These Terms and any related agreements are governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., Hong Kong or your local country/state].
Changes to Terms of Service
We reserve the right to modify these Terms at any time. Your continued use of the site after changes are posted constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at:
📧 info@carson.com