Privacy Policy

Privacy Policy

This privacy policy outlines how CARSON Ltd. (“CARSON”, “we”, “us”, or “our”) collects, uses, and protects any information that you provide when you use our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide personal information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.

CARSON may update this policy periodically. Please check this page from time to time to ensure that you are happy with any changes.

What We Collect

We may collect the following information for the purposes of processing your orders, improving your shopping experience, and sending you updates (if you’ve subscribed to our newsletter):

  • Name

  • Shipping and billing address

  • Phone number and email address

  • Information relevant to customer service and experience optimization

For more details on cookies, please refer to the section “List of cookies we collect” below.

What We Do With the Information

We collect this information to understand your needs and provide you with a better service. Specific uses include:

  • Internal record keeping

  • Improving our products and services

  • Sending promotional emails about new products, special offers, or other content we think may interest you (if you’ve opted in)

  • Contacting you for market research purposes (via email, phone, or mail)

  • Personalizing your website experience based on your interests

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the data we collect online.

How We Use Cookies

Cookies are small files placed on your device’s hard drive with your consent. These files help us analyze web traffic and track user behavior, enabling us to tailor our website to your preferences.

We use cookies to:

  • Analyze which pages are visited

  • Improve website functionality

  • Personalize your shopping experience

Cookies do not give us access to your device or any information you haven’t explicitly shared. You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer. Note that this may limit the functionality of our website.

Links to Other Websites

Our website may contain links to external websites. Please note that once you leave our site, we do not have control over those sites. We are not responsible for the protection and privacy of any information you provide while visiting such websites. We recommend reviewing the privacy policy of any third-party site you visit.

Controlling Your Personal Information

You may choose to restrict the use of your personal information in the following ways:

  • If you have previously agreed to receive marketing communications from us, you may opt out at any time by contacting us at info@carson.com.

  • We will not sell, distribute, or lease your personal information to third parties unless required by law or with your permission.

You may request details of personal information we hold about you under applicable data protection laws. A small fee may apply. If you would like a copy of the information held on you, please email info@carson.com.

If any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any inaccuracies.

List of Cookies We Collect

The table below outlines the cookies we may use and what they store:

 

COOKIE Name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency.
CUSTOMER An encrypted version of your customer ID with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID.
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

If you have any questions or concerns regarding this policy, feel free to contact us at:

📧 info@carson.com (replace with your real email address)

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